State Farm® Insurance Agent Franklin Myles
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mable Wright
November 5, 2026
5
out of
5
rating by Mable Wright
"Great experience"
We responded:
"Thanks so much for the fantastic rating, Mable! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Richard P
November 5, 2026
5
out of
5
rating by Richard P
"When I went to start my first life policy I had the absolute pleasure of working with Keisha, she made the process fast and easy, 5/5 stars"
We responded:
"Thank you so much for your wonderful feedback of us here at Franklin Myles’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Franklin Myles’s Insurance Team "
Beth Weeks
November 5, 2026
5
out of
5
rating by Beth Weeks
"Very patient, kind and understanding! Have a wonderful day!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Cleveland Heights to know you had such a great experience with us. "
marc williams
November 4, 2026
5
out of
5
rating by marc williams
"Tassah (who helped me) and the whole staff were very welcoming. Excellent experience"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Tiffany Alston
November 4, 2026
5
out of
5
rating by Tiffany Alston
"Stephanie did a wonderful job made me smile with her services helping me get better pricing for my car insurance and my homeowners insurance. I’m truly grateful State Farm is a whole lot better than other companies. When she explained to me everything that comes with both homeowners and car insurance and it’s cheaper, I’m truly blessed."
We responded:
"Tiffany, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Cleveland Heights insurance team is always here and happy to help. "
House Account
November 4, 2026
5
out of
5
rating by House Account
"Excellent Presentation and Enrollment!!!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Cleveland Heights insurance team. "
Danielle Lewis
November 3, 2026
5
out of
5
rating by Danielle Lewis
"Stephanie was very informative and very professional"
We responded:
"Hi Danielle, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Franklin Myles’s team. Please reach out to us if any questions come up! - Franklin Myles’s Insurance Team "
Gretta Abrams
November 3, 2026
5
out of
5
rating by Gretta Abrams
"I have never had a insurance company that cares as much as state farm .. I love my agent & THE staff is so friendly and knowledgeable. Thanks state farm for always being there for me !!!"
We responded:
"Thank you so much for the 5-star rating, Gretta! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Franklin Myles "
Ager Glasgow
November 2, 2026
5
out of
5
rating by Ager Glasgow
"Agent Stephanie was quite pleasant; professional; and demonstrated many reasons why
I should have State Farm as my insurance company!"
We responded:
"Ager, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Cleveland Heights. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Franklin Myles and Team "
Vanessa Torbert
October 30, 2026
5
out of
5
rating by Vanessa Torbert
"Customer service in impeccable and everyone should reach out to the Franklin Myles agency for any of your insurance needs."
We responded:
"Vanessa, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Cleveland Heights insurance team! - Your State Farm Agent, Franklin Myles "
ELOISE MOORE
October 29, 2026
5
out of
5
rating by ELOISE MOORE
"Stephanie is great especially when I drop in unexpectantly she's still"
We responded:
"ELOISE, thank you for the amazing review! Our Cleveland Heights insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Franklin Myles, your State Farm Agent "
Greg Speleotes
October 29, 2026
5
out of
5
rating by Greg Speleotes
"Emma was over the moon with her assistance. I appreciated her help as I moved out of state and needed to change my policy. She even offered multiple locations for me to contact to help make the process easier!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Lorenzo Lockhart
October 28, 2026
5
out of
5
rating by Lorenzo Lockhart
"Always pleasant and helpful."
We responded:
"Lorenzo, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Cleveland Heights. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Franklin Myles and Team "
MARYO PRINCE
October 27, 2026
5
out of
5
rating by MARYO PRINCE
"First day, I am looking for a great relationship with Statefarm. Thus far my agent Stephanie Gaiter has started out strong and very helpful."
We responded:
"MARYO, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Cleveland Heights. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Franklin Myles and Team "
Mike Charbel (Mike Charbel)
October 23, 2026
5
out of
5
rating by Mike Charbel (Mike Charbel)
"Stephanie was great!!👍🏼"
We responded:
"Thank you so much for the 5 stars, Mike! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Lisa Horton
October 14, 2026
5
out of
5
rating by Lisa Horton
"Customer service is excellent. Was able to clarity all my questions. The prices are good manageable for the coverage offered."
We responded:
"Lisa, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Eliana Marizette
September 24, 2026
5
out of
5
rating by Eliana Marizette
"Very knowledgeable staff. Customer service was great. Staff very professional. Ziona is fantastic"
We responded:
"Eliana, thank you for the amazing review! Our Cleveland Heights insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Franklin Myles, your State Farm Agent "
India Johnson
July 29, 2026
5
out of
5
rating by India Johnson
"The agents are always very pleasant and helpful and they don’t give you a hard time when a problem occurs I would definitely recommend I have all of my insurances with them"
We responded:
"Hi India, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Cleveland Heights. If you ever need help, we are just a phone call away! - Your State Farm Agent, Franklin Myles "
Jamil Reglus
June 23, 2026
5
out of
5
rating by Jamil Reglus
"What a pleasant experience! Stephanie was wonderful to work with. Very knowledgeable and transparent. Learned a lot, laughed a lot and got a great quote. I would recommend her to anyone!"
We responded:
"Jamil thank you for your amazing review of my State Farm Insurance Agency. Stephanie and my team are committed to giving excellent customer service, I am excited that you had a pleasant experience. Thank you for entrusting my State Farm Insurance for your insurance and financial needs. "
Charisse Hardy
May 28, 2026
5
out of
5
rating by Charisse Hardy
"Stephanie is amazing! Every time she calls me she goes 100% out of her way to make sure I understand all of my policies. She takes her time explaining everything to me and she’ll make sure her clients receive the best insurance possible. I’d refer her to a million people if I could!"
We responded:
"Charisse, thank you for your wonderful review of State Farm Agent Franklin Myles’s Team!"
Vincent Fleming
March 31, 2026
5
out of
5
rating by Vincent Fleming
"I had to the good fortune to find the Myles agency after a terrible experince with another company I won't bother to mention, they know who they are lol. I am a happy client after 2years of great service , always easy to get questions answered and make policy changes if needed. Thank you sincerely."
We responded:
"Thank you for your kind review of State Farm Agent Franklin Myles’s Team. We appreciate it!"
29Koryy
March 24, 2026
5
out of
5
rating by 29Koryy
"Stephanie Gaiter did a Amazing job she is very patient and understanding"
We responded:
"29Koryy, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Franklin Myles’s Team here in our Cleveland Heights office. "
Alexander J Dibbin
February 19, 2026
5
out of
5
rating by Alexander J Dibbin
"I was transferred over to Franklin's agency after my agent retired and I am VERY glad that I was. His staff is professional and courteous and they always seem happy to help. I feel like we all dread calling any insurance company because that means there's an issue but I end each call with a smile on my face. Also Lakeisha is just the best!! She's friendly and knowledgeable and does a fantastic job. Thank you!!"
We responded:
"Wow, thank you for the 5-star review, Alexander! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Mark Medina
February 18, 2026
5
out of
5
rating by Mark Medina
"I worked with Stephanie on the phone and she was awesome. She gave me everything asked for without being pushing and saved me a ton of money."
We responded:
"Mark, thank you for your wonderful review of State Farm Agent Franklin Myles’s Team!"
Brian Owens
February 18, 2026
5
out of
5
rating by Brian Owens
"Stephanie is 100% Amazing! One in a million; she is the best professional in the Insurance world. Thank You"
We responded:
"Thank you for the 5-star review, Brian! Here on State Farm Agent Franklin Myles’s Team, we are proud to serve our community and appreciate your recognition. "